Shipping
We send the majority of our orders with Royal Mail, which is free for orders above £20
Standard (3 – 4 days) – £2.99
- Free with orders over £20
- £2.99 for orders under £20.
- Typically delivered within 3-5 working days.
- Receive regular tracking updates as soon as it leaves our warehouse.
- Orders placed on a weekday before 3:00 pm will be packed and dispatched on the same day.
Express (1 – 2 days) – £4.99
- Order before 3:00 pm to receive your order the next day between Monday to Saturday
- Orders placed after 3:00 pm on Thursday will be delivered on either Saturday or Monday the following week
We deliver to the UK Mainland and EU countries.
We aim to deliver your purchase as quickly and securely as possible. We use Parcel Force or Royal Mail for deliveries dependant on the weight, value and destination of your order.
*Please bear in mind that the current crisis is leading to some logistical issues whereby delivery may at times take longer than anticipated due to the extraordinarily high level of demand. We are in constant dialogue with our delivery partners to ensure we can still see your orders delivered in a quick, but more importantly, safe manner.
Cancellations
You can cancel your order for any reason within 4 hours from ordering by getting in touch at info@medicaresupply.co.uk
Returns
We hope you will love your order and never want to return it. However, if i.e. the size is incorrect you can contact us at info@medicaresupply.co.uk and we will refund your purchase within 24 hours from receiving it.
Unfortunately, we can’t offer refund on disposable, personalised items, face masks and postage.